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Frequently Asked Questions

Answer:
We are blessed with the best Mount KInabalu panoramic view.

You can enjoy superb view when morning's first light hits the top of Mount Kinabalu, and shining the majestic mountain with golden colour.

And you realise, how special you are!



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Unlike other places in the region, we have an exceptionally huge parking area (both cemented and non-cemented) for in-house guest.



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Answer:
Our bungalow (Ground floor unit) is wheel chair friendly. There is zero staircase from carpark (cemented) to your accomodation.

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Answer:
When you book with OTA (Online Travel Agents) site, your information are limited to what it shows on the screen. Also, you pay an inflated price because of their hefty commissions. More over, no one contacts you to greet you after booking. You are just a number, a statistic.

We, the hotel operator also can't reach you because we don't have your number. Sometimes, overbooking can happen because OTA bookings are not sync with hotels calendar.

However, when you book directly with us, you can contact us easily for more up-to-date information. You can also talk to us for custom arrangement, such as,

Want to give a special anniversary surprise? Yes, you can.
Want to have nearby room arrangement? Yes, you can.
Want to know more about other activities? Yes, you can.

To show our sincerity, we will match any price that you can find on other OTA (online travel agent site). Therefore, you will always have the cheapest rate.

After payment, your name is registered straight away into our calendar. So you can have total peace of mind knowing you are in good hand.

Now, that's the beginning of good customer experience.

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Answer:
You can visit multiple nearby attractions such as Kinabalu Park, Kundasang War Memorial, DESA cattle farm.

If you like hiking, the famous Aki-Aki Trail is within walking distance too. Sunrise, day-time, and sunset package are available with prior bookings.



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Answer:
Booking can be done easily on this website. All of the availablity are live and always updated.

After booking, you will get an email with link to submit your payment proof.
Just follow instructions in the email.

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Answer:
Reception is open for

check in: 2pm - 6pm
check out: 8am - 11am

Please take note that reception is close by 930pm

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Answer:
Masih ada kosong atau tidak, boleh check terus di website. Yang ada di website, maksudnya masih ada.

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Answer:
Berapa harga semalam boleh check di website. Harga berbeza ikut hari. Contohnya, hari biasa akan lebih murah dari hujung minggu dan musim cuti.

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Answer:
After you placed your booking, you will have bank info. Just bank in to the bank account, then submit payment proof.

Please note that a copy of your booking will be sent to your email too in case you lost your reference number.

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Answer:
Sabah has a tropical hot and humid weather (equatorial climate). Temperatures normally ranging from 20°C (68°F) to 32°C (90°F).

Weather in Kundasang is much colder as it is at a higher elevation and located just next to Kinabalu Park World Heritage.





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Answer:
You should always book according to the number of person including kids.

Kids below 6 yo are excluded in the total number of person calculation.

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Photos Gallery

Here's our photos gallery, you are welcomed to add your own photos too.

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If you have any questions that is not covered above, you may contact us in WhatsApp.

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Welcome to NikGold Garden!
Located near to UNESCO World Heritage Kinabalu Park, NikGold Garden provides you choices of rooms and bungalows for your vacation.